This course has 4 lessons with tips and tools to have difficult conversations: (1) a foundational lesson on some basic checks before having difficult conversation, (2) tips for giving people feedback; (3) navigating conversations where people express defensiveness or resistance; and (4) receiving feedback with empathy, grace, and a commitment to learning.
Disclaimer: The views and opinions expressed in this course and its content are those of the Avarna Group and do not necessarily reflect the views or positions of Conservation Legacy.
